- Providing SOLIDWORKS® 3D software, CAMWorks® CAM software, and 3D printers from 3D Systems to over 25,500 customers in North America
- The largest, most dedicated technical support team, and a 2:1 ratio of engineers to sales
- Over 19 years of experience with engineering design and manufacturing software systems
- Serving Canada since 2003
Hawk Ridge Systems at DEX Expo in Mississauga, ON
Canadian Sales Manager Ian Harvey hit the road this year, meeting customers across Ontario, Manitoba, and Saskatchewan. We caught up with him at the Design Engineering Expo in Mississauga in October.
Hawk Ridge Systems is committed to bringing innovative engineering design and product realization solutions to our customers.
Hawk Ridge Systems builds trusted relationships with our customers by solving critical problems with solutions that radically improve the way you design, develop, and manage your product development life cycle. We do this with our extensive engineering experience, the sharpest minds, and the most dedicated team in the industry.
Our Commitment to You
We know that you don't just design a product or a part - you need to carry that design from the initial stages all the way through production. 3D CAD design has moved into the mainstream, making your engineering provider's depth of knowledge and support mission-critical to your success. With almost 20 years of experience implementing 3D design systems, Hawk Ridge Systems has attained an unsurpassed level of proficiency in the industry. We understand the unique challenges facing our customers. From start to finish, we deliver exceptional sales, support, and service to our customers. As an engineering intensive organization with the largest team of Certified SOLIDWORKS and CAMWorks professionals in North America, we help our customers reach business objectives faster and more cost-effectively.
Technical Support and Service
Our Technical Support team provides local, advanced technical support, including Level 1-3 support. Call response times beat the benchmarks in the software industry, with over 95% answered within the first 30 seconds by a live support representative. Our Customer Portal gives you access to real-time interactive remote assistance, the ability to upload files directly to our support team, and even a screencast feature so that you can communicate your problem clearly. Our average customer satisfaction ranking is 98%.
We want to help you be the best, and our certified SOLIDWORKS and CAMWorks instructors are second to none. Our Training Advisors can help you customize a plan that takes into account what you do, and how we can help you do it better. Our engineers understand the challenges you face in your day-to-day environment, and have earned a 97% satisfaction rating from their students. With the ability to deliver exceptional training both online and in a classroom, no one knows SOLIDWORKS and CAMWorks better - and we're eager to share that expertise with our customers.
Hawk Ridge Systems has steadily expanded our solutions portfolio to include all aspects of your product development cycle, from design and analysis through prototyping and production. Hawk Ridge Systems is the #1 Worldwide SOLIDWORKS provider and a world leader in 3D solutions for Analysis, Product Data Management, Electrical Design, and Technical Communications. We partner with CAMWorks and 3D Systems to offer manufacturing software and 3D printers, and SIMIULIA® Abaqus for more complex analysis of your designs.
Software Applications and Services
HawkWare is a free enhancement tool developed by Hawk Ridge Systems, which optimizes commonly used features in SOLIDWORKS and SOLIDWORKS PDM. Hawk Ridge Systems offers Analysis Consulting Services for SOLIDWORKS Simulation. For more highly-customized analysis requirements, we offer Mentoring Services.
Toronto, ON - 5915 Airport Road, Suite 120 | Mississauga | ON | L4V 1T1
Winnipeg, MB - 1661 Portage Ave., Suite 307 | Winnipeg | MB | R3J 3T7
Edmonton, AB - 4208 97th St. NW, Suite 110 | Edmonton | AB | T6E 5Z9
Calgary, AB - 7101 5th St. SE, Suite 100 | Calgary | AB | T2H 2G2
Richmond, BC - 10451 Shellbridge Way, Suite 204 | Richmond | BC | V6X 2W8