Products: SolidWorks Subscription Services

Subscription Service member benefits:

• Full access to the SolidWorks Customer Portal: Access Subscription Service tools and resources from a single convenient location. All features described below are available or described within the Customer Portal.
• Automatic upgrades: Receive the most up-to-date software version and service packs The SolidWorks development team is continually improving SolidWorks products and responds quickly to issues reported by customers.
• Access to comprehensive technical support: SolidWorks Subscription Service entitles you to live technical support from your reseller.
• Access to a comprehensive Knowledge Base: Search a comprehensive library of documents including, Technical Articles, Help Topics, Tech Tips, Tech Alerts, Macros, and Best Practices all written and reviewed by SolidWorks experts.
• View your service requests: Submit and track your services request over the web.
• Make enhancement requests: Customer enhancement requests are a focal point for our Product Engineering Group in determining which functionality to include in future releases. Over 90% of enhancements are based on requests by subscription customers.
• Access to the SolidWorks discussion forum: Interact with other SolidWorks users in this community forum.
• Webcasts: Participate in regularly scheduled webcasts as well as view archived webcasts. SolidWorks webcasts are the easiest way to pick up productivity tips to help you get the most from your software.
• 3D Content Central: Enjoy direct access to a comprehensive library of parts, assemblies, and features contributed by other SolidWorks users around the globe. Pan, rotate, and zoom in on a better view. Drag and drop models directly into your design projects and save yourself hours of design time.
• Manufacturing Network: SolidWorks Subscription Service entitles qualified service companies to a free listing in the Manufacturing Network. The Manufacturing Network is an online directory that helps SolidWorks customers easily locate local service vendors that can work with native SolidWorks files, eliminating data conversion issues, reducing errors and cost, and improving time-to-market.