Company

We had been using AutoCAD for over 5 years but many of our customers were sending us complicated 3D models in SolidWorks. We contacted Hawk Ridge to purchase 5 seats. The sales and implementation process could not have been better. Now we receive “free” tips and trainings with other users in our area. Talk about added value!!

Why choose Hawk Ridge Systems?

Hawk Ridge Systems is North America’s largest SolidWorks provider with 12 Training and Support Centers serving the Western United States and British Columbia. As a premier technology provider, we deliver proven solutions to our clients' critical engineering problems.

Hawk Ridge offers top tier support and services including: internally developed productivity enhancing software, internally authored SolidWorks training classes and our exclusive eSupport system that gives our customers 24/7 online support.

  • HRS has 18 years of parametric modeling expertise (Pro/ENGINEER and Solidworks)
  • Largest SolidWorks support team in North America - 37 support engineers
  • HRS has 7 certified Simulation/COSMOSWorks Support Engineers - most in North America
  • HRS has 8 PDMWorks Support Engineers and 2 Microsoft Certified Professionals
  • Software Upgrades: one major upgrade per year plus frequent service pack updates for one year, which are downloadable from the SolidWorks Website
  • Hawk Ridge Tools:  Hawk Ridge Systems has written a set of 6 add-on tools for SolidWorks specifically for our customer base
  • HRS eSupport Helpdesk: Request, track and resolve technical support issues with our Automatic Online technical support tracking system. Use our Searchable Online Knowledge Base, over 100 Support Videos, and 30 Advanced Tutorials - 24 hours 7 days a week
  • Interactive Web Support: Use of GoToMeeting to have HRS engineers solve SolidWorks problems remotely over the Internet
  • HRS has enhanced the SolidWorks training curriculum - our 5 day Intro class is customized to cover the critical topics. We split the days up, 2 days the first week and 3 days the following week. Course materials include all 6 Manuals: Essentials, Drawings, Advanced Part Modeling, Advanced Assembly Modeling, Sheet Metal, and File Management. We also offer eight 1-day HRS authored advanced classes :: see a list of classes offered
  • Hawk Ridge Systems Free Night School: Evening classes exclusively for HRS clients covering advanced tips and tricks for SolidWorks users administered in a user group format

 

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