Hawk Ridge Systems is North America’s largest SolidWorks provider with 12 Training and Support Centers serving the Western United States and British Columbia. As a premier technology provider, we deliver proven solutions to our clients' critical engineering problems.
Hawk Ridge offers top tier support and services including: internally developed productivity enhancing software, internally authored SolidWorks training classes and our exclusive eSupport system that gives our customers 24/7 online support.
• HRS has 18 years of parametric modeling expertise (Pro/ENGINEER and Solidworks)
• Largest SolidWorks support team in North America - 37 support engineers
• HRS has 7 certified Simulation/COSMOSWorks Support Engineers - most in North America
• HRS has 8 PDMWorks Support Engineers and 2 Microsoft Certified Professionals
• Software Upgrades: one major upgrade per year plus frequent service pack updates for one year, which are downloadable from the SolidWorks Website
• HRS is the only dealer that provides regular scheduled on-site engineering support visits as part of our annual SolidWorks/Hawk Ridge Systems maintenance package
• Hawk Ridge Tools: Hawk Ridge Systems has written a set of 6 add-on tools for SolidWorks specifically for our customer base
• HRS eSupport Helpdesk: Request, track and resolve technical support issues with our Automatic Online technical support tracking system. Use our Searchable Online Knowledge Base, over 100 Support Videos, and 30 Advanced Tutorials - 24 hours 7 days a week
• Interactive Web Support: Use of GoToMeeting to have HRS engineers solve SolidWorks problems remotely over the Internet
• HRS has enhanced the SolidWorks training curriculum - our 5 day Intro class is customized to cover the critical topics. We split the days up, 2 days the first week and days 3, 4, & 5 one week later. Course materials include all 6 Manuals: Essentials, Drawings, Advanced Part Modeling, Advanced Assembly Modeling, Sheet Metal, and File Management. We also offer eight 1-day HRS authored advanced classes :: see a list of classes offered
• Hawk Ridge Systems Free Night School: Evening classes exclusively for HRS clients covering advanced tips and tricks for SolidWorks users administered in a user group format
• Hawk Ridge routinely performs contract design, modeling, and drafting work - the engineers supporting you are experts at using SolidWorks in real world production environments
|
