Your Source for Engineering Design Solutions
From engineering design to manufacturing production, Hawk Ridge Systems has the team and the expertise to deliver the solutions you need.
- Providing SOLIDWORKS 3D software, CAMWorks CAM software, and 3D printers from 3D Systems, HP and Markforged to over 25,000 customers in North America
- The largest, most dedicated technical support team, with a 2:1 ratio of engineers to sales
- Over 20 years of experience with engineering design and manufacturing software systems
- Founded in 1996 in the San Francisco Bay Area
Hawk Ridge Systems is committed to bringing innovative engineering design and product realization solutions to our customers.
Hawk Ridge Systems builds trusted relationships with our customers by solving their critical problems with solutions that radically improve the way they design, develop, and manage their product development life cycle. We do this with our extensive engineering experience, the sharpest minds, and the most dedicated team in the industry.
Our Commitment to You
We know that you don't just design a product or a part – you need to carry that design from the initial stages all the way through production. 3D CAD design has moved into the mainstream, making your engineering solution provider’s depth of knowledge and support mission critical to your success.
With almost 20 years of experience implementing 3D design systems, Hawk Ridge Systems has attained an unsurpassed level of proficiency in the industry. We understand the unique challenges facing our customers. From start to finish, we deliver exceptional sales, support, and service to our customers. As an engineering intensive organization with the largest team of Certified SOLIDWORKS and CAMWorks professionals in North America, we help our customers reach business objectives faster and more cost-effectively.
Technical Support and Service
Our Technical Support team provides local, advanced technical support, including Level 1-3 support. Call response times beat the benchmarks in the software industry, with over 95% answered within the first 30 seconds by a live support representative. Our Customer Portal gives you access to real-time interactive remote assistance, the ability to upload files directly to our support team, and even a screencast feature so that you can communicate your problem clearly. Our average customer satisfaction rating is 98%.
We want to help you be the best, and our Certified SOLIDWORKS and CAMWorks instructors are second to none. Our Training Advisors can help you customize a plan that takes into account what you do, and how we can help you do it better. Our engineers understand the challenges you face in your day-to-day environment, and have earned a 97% satisfaction rating from their students. With the ability to deliver exceptional training both online and in a classroom, no one knows SOLIDWORKS and CAMWorks better – and we're eager to share that expertise with our customers.